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Virtual PBX Phone Services

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Rewire the way you communicate. In the cloud.

As a notable innovator within this industry, we’re proud to keep pushing our products and services further, adapting to the shifts and movements in changing technologies. Our flagship service offering proves this mindset…

Introducing Virtual PBX phone service by Voice Ring—our most feature-rich offering yet.

Our Virtual PBX phone service will change the way you communicate, increasing efficiencies and performance by eliminating the need to have a physical PBX phone system at your office—without a cap on the number of simultaneous calls found in Digital Phone and Virtual KEY services.

 

Setup is simple. We’ll come in and install IP phones using your LAN (Internet/Ethernet) connection in the same way that your computer operates on it. We’ll also include a voice-quality router to ensure phone quality and to provide diagnostic capabilities.

One of our customers’ favorite features of our Virtual PBX phone service is mobility. These phones can be carried to any other location—even your home—and they’ll work just like they would normally at your office. Simply plug it in and start connecting instantly!

Our hybrid-hosted option is ideal for customers who need their phones to work internally even if the Internet is down. It combines the normal cloud solution with an on-site server that local phones can use internally when experiencing connectivity issues. This local server can optionally have a landline backup connection(s), where calls go between the server and the cloud.

Features Include:

  • Keep your existing business numbers Continue using your existing telephone number, or get new local, toll-free, or virtual numbers. And because Voice Ring is not limited by building, city, or state dialing restrictions, you can take that number wherever you go!
  • Unlimited local and long-distance calling Enjoy unlimited calling to phone numbers within the continental U.S. and Canada. Call whomever you want, whenever you want, for as long as you want, for one flat rate each month.
  • Affordable international plans Optional customized low-rate international calling plans are available. A friendly, knowledgeable Voice Ring consultant will work with you to design the best calling plan for your business.
  • Voicemail We unify your company under one voicemail system regardless of how many geographic locations are involved. Each mailbox is password-protected and is accessible from any phone nationwide. Messages can be listened to, deleted, or forwarded to other mailboxes within the system.
  • Caller ID Our Virtual PBX phone service allows you to select what will be displayed as the caller-ID for calls made from your phone system. You may choose to display your company’s main phone number or any of the assigned DID(s). All calls will have caller-ID that meets your business needs, and call recipients will never see rollover line caller-IDs again.
  • Caller Name This is a standard feature. Unlike many companies that charge for it, we simply give it to you—for free. It allows you to easily determine who’s calling versus only seeing a phone number in the caller-ID.
  • Call Waiting You’ll be alerted when another caller rings in while you are on another line by a call waiting beep and an illuminated light on your phone, giving you the opportunity to put the first party on hold and greet the other caller.
  • Three-way Calling This feature allows you to easily add a third party into the conversation without any advanced setup, no matter if the parties are at an internal extension number or an external phone number.
  • Find me/Follow me Have your phone calls routed to your cell phone, home phone, or other office extensions, using a secure web-based admin feature. You can also have your calls ring a sequential list of phone numbers or multiple phones simultaneously before going to voicemail.
  • Do not Disturb The DND button on your desktop telephone can be used when you don’t want distractions. This feature sends all calls directly to voicemail without ringing your phone. A message light lets you know when you have new messages.
  • Music and Messages on Hold Music can be a very powerful sales tool. Allow your valued callers to listen to soothing music, or pre-recorded product and company information, while on hold instead of sitting in uncomfortable silence.
  • Call Parking This feature allows you to essentially put the call on hold in a specific “parking” place, then pick it up from any other extension. If the call is not picked up within a reasonable amount of time, it will ring back to the original extension.
  • Paging Single and group paging replaces the need for office intercoms and PA systems. In a single mode, the system acts like an intercom, allowing the recipient to respond hands free. Paging allows you to broadcast to multiple phones without a response. If you already have an intercom or a PA system, we can fully integrate with it.
  • Conference Bridge All callers on deck! The conference bridge allows for 10 inside and outside callers to be a part of one main conversation. Each party dials into a special extension or phone number that “bridges” all the lines together so that everyone can talk to each other at the same time.
  • Auto Attendant This feature provides a professional face to your callers with business and after-hours greetings, specially recorded informational and product messages, hours of operation, and company directories.
  • E911 Support A physical address is designated for each extension in support of 911 calls, so police or fire and rescue services know exactly where to find you during an emergency.
  • Microsoft Outlook This feature places calls directly from your contacts folder in Microsoft Outlook. Simply click on the contact phone number you want to call, and get the conversation going. (Free software plug-in required.)
  • Click to Dial In addition to Microsoft Outlook, Google’s Chrome browser has a plug-in that allows you to click on any phone number on any webpage and initiate a call to that number. This call can also be transferred to your cell phone if you’re away from the office and want to complete the call on your mobile device.
  • Hunt Groups Incoming calls can be automatically distributed to specific recipients (or groups) based on the admin’s defined rules, such as time of day. Other rules include evenly distributing calls or distributing the call based on availability.

OUR CUSTOMERS AGREE

“Our doctors and nurses move from office to office throughout the week and patient calls must be transferred to the intended recipient’s current location. One person answers calls for all companies and thanks to the ‘whisper feature’, we can also include the called company in the greeting.”

— Florida Vein Care

Multiple locations and multiple businesses

Want to hear directly from one of our experts about our Virtual PBX phone services?